Exchanges and Returns

We make exchanges and returns within 14 continuous days without signs of use.

So that we can assist you during the exchange or return process, we ask that you contact us before sending your item:


+351 244 723 314

or through our social networks:
Facebook, Instagram, Whatsapp.

Trocas e Devoluções Ginova

5 Estrelas

Ana C.
"Very good quality items, fast delivery. Excellent professionalism."

5 Estrelas

Célia F.
"A spectacular shoe store, I recommend visiting, or ordering online, they are spectacularly friendly too."

5 Estrelas

Alzira A.
"Excellent service, very friendly, and the order arrived the next day, all right. Thank you!!"

5 Estrelas

Ana Maria M.
"Friendliness above average, and super fast in shipping, I recommend"